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Lori Paige, Manager of Implementations Services

Lori leads the Implementations Services team with over 25 years of experience in the IT industry. As the Director of Customer Support, she was responsible for planning, developing, and managing a team consisting of call center, training and implementation analysts. Her division managed the conversion of all new business which included the planning and procuring of system architecture, preparing the core system for implementation, working in partnership with the clients during time of conversion, and overseeing the testing, training and negotiations of enhancement requests. Lori helped develop and maintain Service Level Agreements with each customer and established and monitored repeatable processes and measurements to maximize team effort, improve quality of service, and reduce recurring contacts with the call center. Lori also assisted in developing new company level Mission, Vision and Core Beliefs and helped transform the company’s culture to one focused on customer service. She also drove a number of the improvements that were instrumental in having the company she worked for be recognized by Computer World Magazine as one of the Best Places to Work in IT.

Lori holds a Bachelor of Science degree from Central Texas University with a major in Computer Science and a minor in Business Management. Outside of her professional interests, she enjoys traveling with her family, biking, skiing, and playing tennis.

“I’m proud to work for a company that not only provides an exceptional product, but has such a focus on going above and beyond for their clients to help them achieve their goals. The team here at Corelation is one-of-a-kind. They support and trust one another and are some of the most experienced in the industry. I look forward to a long future with Corelation!”


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Mission
 
To deliver reliable, functional, and intuitive credit union information systems while providing exceptional
client service.

Vision
By listening to and collaborating with our clients and business associates, we will provide the best software solutions in the credit union marketplace.
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